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Help

 

My Account

 

How do I create an account? 

  • Click the ‘Create an account’ link at the top middle side of our site.
  • Enter your email address & password and other information.
  • Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our ‘Policy’ for more information.

  

How do I edit my account information? 

Click the ‘Your Account Detail’ & ‘Your Address Book’ under the link ‘My Account’ at the top left side of our site to edit your account information.

  

I forgot my password 

Click the ‘Sign in ’ link at the top of our site. Under the login box you'll see a link that says ‘Forgot your password?. That link will send an email to you with your password.

  


Order

 

Track Order

  • We will send you an Email with shipping and tracking number information. You may also check your order status on our website by singing-in to your account.
  • To receive your shipping and tracking information, it will take approximately 24 hours or one business day after your order has been placed

 

Wish Lists

Use our ‘Wish Lists’ feature to create and maintain lists of the items you'd like to receive or purchase. Create as many different lists as you like and give them each a unique name! You'll be able to see what's been purchased by signing into your account and viewing your lists online.

  


Payment

 

We accept the following forms of payment:

  • Visa
  • MasterCard
  • PayPal
  • AOneBeauty.com E-Gift Certificates

 

All prices shown are in Canadian Funds  

 


Sales Tax

 

Applicable sales tax will be added to every order placed on AOneBeauty.com. The tax amount charged will be based upon the Province or territory of the shipping address indicated.

  


Shipping & Return

 

Please view ‘Shipping & Return’ at the top of our site.

 


Contact Customer Service

 

If you have any concern & question, please feel free contact our Customer Service via email or telephone.

Please view ‘Contact’ at the top of our site.